Ecommerce India

Frequently Asked Questions

Everything you need to know about launching and growing your brand on Amazon Global and Walmart USA.

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1

Registration, Documents & Brand Setup

1.1 What documents are required to Setup Amazon & Walmart Seller Account?

To begin Amazon Global Selling, you need:

  • 1. GST Number, Trademark & IEC Code
  • 2. Debit card or Credit Card (International Transaction Enabled)
  • 3. AD Code, Authorized Dealer Code (from the bank).
  • 4. Bank Account (Saving or Current).
  • 5. Identity Proof - Aadhar Card, Driving license or Passport.
  • 6. Email & Mobile no.

Note: For Identity Proof, the address should be the same in any 2 documents, and for GST verification Bank statement should have the same address as the GST.

1.2 What are the Roles & Responsibility of an Onboarding Team?

The onboarding team handles the initial setup, document verification, brand registry, and account creation for both Amazon and Walmart.

1.3 What are the Roles & Responsibility of an Account Management (AM) Team?

The AM team is responsible for listing optimization, launch coordination, ad management, inventory planning, and long-term growth strategy.

1.4 Do I need a trademark to start selling?

Yes, Trademark is mandatory to generate more sales and protect your brand.

1.5 Can I use my India trademark in the USA?

Yes.

1.6 How do I apply for Trademark & How long does it take for the certificate?

Contact Saad: +91 90425 96967 for TM support. Generally, the lead time to get the Trademark certificate is 2-3 business days.

1.7 Do you help with Brand Registry?

Yes. Details shared under Roles & Responsibility of an Onboarding Team.

2

Marketplace Coverage & Business Scope

2.1 Which marketplaces and countries do you support?

This service currently supports Amazon USA and Walmart USA.

2.2 Do I need to start on both marketplaces?

No. You can start with one marketplace first and add the second later based on budget, product readiness, and business goals.

2.3 Can I launch only on Amazon first and add Walmart later?

Yes. For many new sellers, starting with one marketplace first is the more practical approach.

2.4 Is this service suitable for beginners?

Yes. It is suitable for beginners, especially when starting with simpler, lower-risk categories and a realistic budget.

3

Product Selection & Research

3.1 How do I select products?

We share a top-selling product list. You review it, send back your preferred 40 SKUs (Products), and we help shortlist the strongest products for launch.

3.2 How many products should I shortlist first?

We share a broader list, you return with 40 SKUs (Product) preferences, and we help finalize the best 20 SKUs products.

3.3 How do you choose the final products?

We consider demand, competition, pricing potential, category suitability, shipping practicality, and growth opportunity.

3.4 Do you provide keyword research?

Yes. We provide keyword research and product analysis support using Helium 10.

3.5 Can I use my own selected products?

Yes. If you already have products in mind, we can review and guide you on them.

3.6 Can you help me avoid risky products?

Yes. We help identify categories and products that may be difficult because of regulation, low margins, high competition, or shipping complexity.

3.7 How often is the product list updated?

The product list is updated every month.

3.8 Do I need to purchase Helium 10?

No. However, if you plan to launch many products and manage ads and keyword research on your own, you may need it.

3.9 What are the golden rules for selecting products?

Focus on products with steady demand, healthy margins, manageable competition, practical shipping size and weight, and low compliance risk. Avoid highly regulated or difficult-to-source products when starting.

4

Minimum Product Requirement & Launch Planning

4.1 What is the advisable minimum number of products to ship?

We recommend starting with 20 unique products, with 20-30 units per product.

4.2 What is the minimum requirement for this service?

Recommended minimum launch plan: 20 SKUs products with 20-30 units per product.

4.3 Can I send fewer than 15 SKUs/products?

You can, but it is not recommended because it reduces testing range and growth opportunity.

4.4 Can I start with 16 ASINs instead of 20?

Yes, but 20 products is the more advisable benchmark for a stronger launch.

5

Investment, Pricing & Commercial Expectation

5.1 What is the minimum investment?

Recommended starting investment is around Rs. 1.5 lakh for Amazon USA and an additional Rs. 1.5 lakh or more if you also want to start Walmart USA.

5.2 What is the maximum investment?

There is no strict maximum. A typical managed range can go up to Rs. 10 lakh per marketplace depending on inventory, category, shipping, and ad strategy.

5.3 What return on investment can I expect?

Up to 50%. Returns vary by product choice, demand, margins, pricing, inventory planning, competition, and advertising performance.

5.4 Can you guarantee profit?

No. Profit and ROI depend on product-market fit, pricing, operations, and execution.

5.5 Do you guarantee $10,000 in sales?

The service is designed to help sellers work toward strong milestones such as $10,000 in sales through structured support and execution.

5.6 Is ad spend included in the investment?

No.

6

Service Scope & Account Management

6.1 What support is included in account management?

Account management support includes:

  • Listing optimization
  • Launch coordination
  • Ads creation and optimization
  • Inventory planning
  • Stock monitoring
  • Basic growth strategy support

6.2 What other support is included in this package?

The service includes:

  • Account Registration & Setup (Amazon & Walmart)
  • Product Selection Guidance
  • Helium 10 Research
  • Training Material & Community
  • Dedicated Manager
  • Shipment support & go-live coordination

6.3 Is A+ image creation included?

No. A+ image/content creation is available at an additional charge.

6.4 Will I get a dedicated account manager?

Yes. A dedicated manager is part of the service with up to 3 1-on-1 sessions included.

7

Product Sourcing, Packing & Labeling

7.1 Do you provide support on product sourcing?

Yes. We guide you on sourcing and may connect you with consultant references.

7.2 Can I source products on my own?

Yes. You are free to source from your own suppliers.

7.3 Do you provide support on packing and labeling?

No. These are usually handled by your supplier, sourcing partner, prep partner, or logistics workflow.

8

Shipping, Fulfillment & Logistics

8.1 How will the shipment be sent to the USA?

Through Amazon Send Program or third-party logistics. Amazon pickup may be available from your location.

8.2 Do you support Walmart shipping also?

Yes, but Walmart fulfillment works differently and must be planned according to the chosen route.

9

Support, Access & Communication

9.1 How do I connect with the support team?

You can reach us through:

9.2 When should I use WhatsApp vs Email?

WhatsApp is best for quick coordination and follow-ups. Email is for formal communication and sharing documents.

10

Support Period & Service Duration

10.1 What is the support period?

The support period is 6 months or until $25,000 in sales, whichever comes first.

10.2 Can support continue after?

Yes, but continued support may require a renewed commercial arrangement.

11

Category Restrictions & Regulated Products

11.1 Can I sell food and cosmetics in the USA?

Yes, but these are regulated categories and usually not ideal for beginners unless they are ready with compliance, documentation, and budget.

11.2 Do food and cosmetics require extra legal documents?

Often yes. These categories can involve regulatory, labeling, and compliance requirements. Costs vary significantly case by case.

11.3 If I have the investment, should I start global selling with food or cosmetics?

Usually no for first-time sellers. Starting with less regulated categories is often safer and faster.

11.4 Will you guide me on whether my category is suitable?

Yes. We can advise whether your selected category is beginner-friendly, scalable, and practical for launch.

12

Practical Decision FAQs

12.1 Can I use the same inventory plan for both marketplaces?

Sometimes, but operations usually need separate forecasting for each marketplace.

12.2 Can I build my own brand and use my own supplier?

Yes. That is fully possible and often recommended.

12.3 Can I start if I am already selling in India?

Yes. Existing India sellers may find it easier to expand globally if their products are suitable.

12.4 I want to test first before scaling. Is this service suitable?

Yes. You can start with one marketplace and a limited but structured catalog plan.

Recommended Launch Table

Requirement Recommended Quantity
Unique products / SKUs 20
Units per SKU 20-30
Estimated total units 400-600